FREQUENTLY ASKED QUESTIONS

Cancellation
In order to ensure the best possible experience, Bare Wine Tours makes every effort to personalize your tour and secure your requested date and times, including committing our vehicles and tour guides to your reservation. Advance appointments are required at wineries especially May - September. They book up fast! We realize how hard it can be to plan for large groups of people, and we remain flexible even after booking your tour. However, we ask that you please give us as much notice as possible when a change does occur, so that we can do our best to ensure you get the day that you deserve. As we are working with many other businesses, changes might not always be possible.

Upon reservation, Bare Wine Tours will request a $30 deposit/seat to confirm your reservation. Guests have up to fourteen days prior to the reservation date to cancel without penalty. For groups of eight or more guests, the deposit may be non-refundable should you cancel without 14 days notice depending on the policies of certain wineries that may have been booked in advance. Cancelling or reducing the number of guests less than fourteen days prior to the reservation date may result in 100% charge of the full reservation. Should alternate dates be available, every effort will be made to accommodate your reservation without penalty. 
 

Children
In accordance with provincial legislation, only adults aged 19 and over are permitted to drink alcohol. Children 18 and under are not permitted on our general tour excursions. For private tours, we are more than happy to accommodate children accompanied by a parent. Please inquire at the time of booking.

Meals
Full Day tours exclude the cost of lunch but include a reservation for your group. We may adjust the restaurant location as per restaurant availability, group size, guest requests, and other factors. Guests order à la carte and pay the restaurant directly. Restaurant and dietary requests are welcome, but are not guaranteed. Bare Wine Tours is not responsible for communicating food allergies, dietary restrictions, and guests should inform the restaurant of such upon arrival.​ We are also able to provide more casual lunch options such as a food truck stop, and catered picnic charcuterie platters.

 

Payment
Your Tour Guide will collect individual or group payment at the conclusion of the tour. We accept cash and credit cards, including American Express, Discover, MasterCard, and Visa. Debit and personal cheques are not accepted. Gratuities are not included. It is custom to tip between 12% and 25% in Canada, but not compulsory. If at any time you should be dissatisfied for any reason, we would appreciate a call or message. We pride ourselves on always evolving to deliver a first class experience.

Pick-up
Bare Wine Tours is pleased to offer complimentary pick-up and drop-off to our guests, and we often pick-up guests at different locations for a tour. Please be considerate of other guests and be ready for pick-up at least 15 minutes prior to departure. Your tour guide will collect you at the front doors of your accommodations unless otherwise notified. Please contact us immediately if you foresee any complications.

Tastings & Fees
Bare Wine Tours pricing includes all tasting fees at each winery, along with fees for private tours and tasting areas. The number and variety of wines offered at wineries is at the sole discretion of the winery, but it is typically 4 to 6 tastings. Most places offer red, and white wines. Some offer sparkling, fortified wines and ice wines.